Consilium Unified Agent Desktop for Banking
Consilium Unified Agent Desktop for Banking
Consilium Unified Agent Desktop™ for Banking is a cloud-based omnichannel hub for financial institutions. It unifies voice, chat, and SMS into one interface to securely manage queries on accounts, loans, and disputes while ensuring compliance.
Consilium Unified Agent Desktop™ for Banking is a cloud-based omnichannel hub for financial institutions. It unifies voice, chat, and SMS into one interface to securely manage queries on accounts, loans, and disputes while ensuring compliance.
Consilium Unified Agent Desktop™, cloud-based agent desktop built for banking contact centers, enabling secure omnichannel customer service, core banking/CRM integration, and real-time supervision to improve efficiency, compliance, and customer experience. UAD is compliant with SOC 2 Type 2, GDPR, ISO 27001, and ISO 9001.
Key Features: - Unified omnichannel desktop for banking interactions across voice, chat, email, SMS, and messaging - Banking-specific templates for customer onboarding, KYC verification, loan servicing, credit card support, and collections. - Secure, compliance-ready architecture with granular access control, audit trails, and encryption aligned to banking standards. To use Consilium Unified agent Desktop (UAD) for Banking, you will need a Webex Contact Center license and a Consilium Unified agent Desktop license. To book a demo, pricing and subscription options, please send an email to sales-support@consiliuminc.com.
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Consilium Unified Agent Desktop™, cloud-based agent desktop built for banking contact centers, enabling secure omnichannel customer service, core banking/CRM integration, and real-time supervision to improve efficiency, compliance, and customer experience. UAD is compliant with SOC 2 Type 2, GDPR, ISO 27001, and ISO 9001.
Key Features: - Unified omnichannel desktop for banking interactions across voice, chat, email, SMS, and messaging - Banking-specific templates for customer onboarding, KYC verification, loan servicing, credit card support, and collections. - Secure, compliance-ready architecture with granular access control, audit trails, and encryption aligned to banking standards. To use Consilium Unified agent Desktop (UAD) for Banking, you will need a Webex Contact Center license and a Consilium Unified agent Desktop license. To book a demo, pricing and subscription options, please send an email to sales-support@consiliuminc.com.
