Verint WFM for Contact Center and Enterprises
Verint WFM for Contact Center and Enterprises
Verint Workforce Management (WFM) has the highest customer satisfaction ratings in the industry. AI automation simplifies forecasting and scheduling of even the most complex environments, ensuring you have the right resources at the right time.
Verint Workforce Management (WFM) has the highest customer satisfaction ratings in the industry. AI automation simplifies forecasting and scheduling of even the most complex environments, ensuring you have the right resources at the right time.
Verint WFM for Webex Contact Center is part of the Verint Cloud Platform. Together with our cutting-edge Verint Da Vinci AI and Analytics, it provides the foundations for the open, multi-cloud architecture that enables CX automation to elevate the customer experience while simultaneously lowering costs. Verint offers a broad set of best-of-breed capabilities to power your contact center and drive AI business outcomes across your enterprise. With purpose-built solutions for staffing and scheduling the contact center, back office, and branch/store locations, Verint WFM enables a One Workforce approach to help you meet customer demand more effectively. To get started you must have an active Webex Contact Center license, be a Verint Cloud customer, and have purchased or subscribed to Verint WFM. If you are not a Verint Cloud customer already, or have not subscribed to Verint WFM, contact info@verint.com to start this process and get pricing and subscription options.
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Verint WFM for Webex Contact Center is part of the Verint Cloud Platform. Together with our cutting-edge Verint Da Vinci AI and Analytics, it provides the foundations for the open, multi-cloud architecture that enables CX automation to elevate the customer experience while simultaneously lowering costs. Verint offers a broad set of best-of-breed capabilities to power your contact center and drive AI business outcomes across your enterprise. With purpose-built solutions for staffing and scheduling the contact center, back office, and branch/store locations, Verint WFM enables a One Workforce approach to help you meet customer demand more effectively. To get started you must have an active Webex Contact Center license, be a Verint Cloud customer, and have purchased or subscribed to Verint WFM. If you are not a Verint Cloud customer already, or have not subscribed to Verint WFM, contact info@verint.com to start this process and get pricing and subscription options.
